EMPLOYMENT
Chairman, SkiPeople.co - 2020
- Dynamic packaging Ski tour operator.
CEO, Tourhound / TourHub.co - 2019
- Online Aggregator in the multiday Tours and Adventure sector
CEO, Cruise.co.uk - 2004 to 2019
- Led a management buyout/ buy in of a Cruise Travel agency from Carnival Corporation in 2005.
- The business is a Cruise online travel agency which drives most of its business by social selling on Facebook, its own cruise communities/forum and its large collection of user generated content.
- The business has had 3 private equity backers since then, Forward Group, Risk Capital Partners and Bridgepoint who invested in 2016.
Achievements:
- Growing the company from £18m to £220m turnover in 14 years.
- Cross border purchase of German company KFB.
- Delivered a customer repeat rate of 65%.
- The development of the management team and how much the consultants loved their roles.
- Thinking of and executing the whole marketing/company strategy around user generated content.
Managing Director, TV Travelshop - 2002 to 2004
- Television based travel agency, Turnover £180m - part of Interactive Corp/Expedia.
- Interactive Corp purchased TV Travelshop from Barclays Private Equity.
- Managed the merged business into the Expedia organisation.
- Launch of a new bookable website which was a challenge in 2001
Achievements:
- Launched successful new product and revenue channels in a very congested market.
- Launched an internal Tour Operation to increase margins.
Managing Director, Airtours Holidays Ltd - 1993 to 2002
- 2nd Largest Tour Operator in UK at the time, taking over 5 million people on holiday annually.
- Turnover of £1.3bn and a team of 1,600 people.
- Restructuring of the product and commercial teams to create a real commercial focus.
- Empowered the Management teams to drive performance and coached them along the way.
- Business became part of Thomas Cook.
Achievements:
- Maintaining the Airtours brand independence in the Mytravel Group.
- The successful launch of the ski and cruise operations.
- Restructuring of the product and commercial teams to create a real commercial focus.
- Empowered the Management teams to drive performance and coached them along the way.
Earlier roles:
Commercial and Product Director, Airtours
Head of Product and Commercial, Airtours
Financial Accountant, Sunworld Holidays
Training and Qualifications
- CIMA Examinations 1991-1993
- BA (HONS) Business Studies 1986-1990 - South Bank Uni.
Interests
I like to keep active and enjoy running and walking my dogs. I am a keen skier and traveller in general.